Veronique Savard - HSA Journal 2020/2021

Interview issues encountered so far

Survey data

Here are two word clouds generated using the comments received within the survey.

Word cloud from comments regarding physical music collections Word cloud from comments regarding music streaming service services

Interview issues so far

Technical issues

  • Using Otter.ai (free version) with the phone while relying on the phone to pick up audi seems to clash
  • Otter.ai can create transcripts from imported audio
  • Zoom time limit for meeting is 40 minutes; had to buy Zoom Pro to drop limit and allow the conversation to flow naturally instead of being conscious of time
  • French accent and other accents picked up differently by Otter.ai

Interview flow issues

  • Participants asking for examples as they want to provide the 'right answer'

Veronique S